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Privacy Policy

Last Updated: 2026-01-10

Welcome to Jumbl! We value your privacy and are committed to being transparent about how we handle your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

For users in the European Union (EU) and European Economic Area (EEA), this policy is intended to comply with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information in three ways: information you provide to us, information we collect automatically, and information from third parties.

A. Information You Provide

Account Data: When you sign up, we collect personal identifiers such as your name, username, email address, birthday, and profile picture.

User-Generated Content (UGC): We collect all the content you create on Jumbl, including comments, text posts, images, and videos.

Metadata: We collect metadata associated with your content, such as the time and date of creation.

Communications: If you contact us for support, we collect the contents of your messages.

B. Information We Collect Automatically

Usage Information: We track how you interact with Jumbl, including which features you use, the time spent on the app, and your interaction with other users.

Device & Network Data: We collect technical data to ensure the app runs smoothly. This includes your IP address, device model, operating system version, unique device identifiers (Device IDs), and mobile network information.

Cookies and Tracking: We use cookies or similar technologies to store your preferences.

2. How We Use Your Information & Legal Bases

Under the GDPR, we must have a valid legal basis to process your personal data. We rely on the following legal bases for the activities described below:

A. Service Delivery

How we use it: To create and manage your account, provide the Jumbl service, maintain our servers, fix bugs, and ensure the app functions correctly.

Legal Basis: Performance of a Contract. We need to process this data to fulfill the Terms of Service you agree to when signing up.

B. Safety & Security

How we use it: To verify accounts, monitor for harassment, spam, or illegal activity, and ensure the platform remains safe for all users.

Legal Basis: Legitimate Interests. We have a legitimate interest in keeping our platform secure and protecting our community from harm.

C. Personalization

How we use it: To tailor your experience, such as suggesting friends, surfacing content you might like, or matching you in specific "Jumbls" based on your interests.

Legal Basis: Legitimate Interests. We have a legitimate interest in providing you with a relevant and engaging user experience.

D. Communication (Non-Marketing)

How we use it: To send you technical notices, security alerts, and administrative support messages.

Legal Basis: Legitimate Interests (for efficient administration) or Legal Obligation (where we are required to notify you of data breaches or legal changes).

3. How We Share Information

We do not sell your personal data. However, we share information in the following contexts:

Publicly Available Information: Any content you post to public areas of Jumbl is visible to other users.

Service Providers: We share data with third-party vendors who help us operate (e.g., cloud hosting, analytics, content moderation). These processors are bound by Data Processing Agreements (DPA) to protect your data.

Legal & Safety: We may disclose information if required by law or to protect the safety of our users.

4. Your Rights

You have specific rights regarding your personal data:

Right to Access: Request copies of your personal data.

Right to Rectification: Request correction of any information you believe is inaccurate.

Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data.

Right to Restrict Processing: Request that we restrict the processing of your personal data (e.g., while we verify its accuracy).

Right to Object: Object to our processing of your personal data, particularly where we rely on "Legitimate Interests" or for direct marketing purposes.

Right to Data Portability: Request that we transfer your data to another organization, or directly to you, in a structured, machine-readable format.

Right to Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at:

• https://jumbl.social/#contact

5. Children’s Privacy

Jumbl is not directed to children under the age of 16. We do not knowingly collect personal information from children under this age limit. If we learn we have collected personal information from a child under 16 without parental consent, we will delete it.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes set out in this policy.

1. Account Data: Retained as long as your account is active.

2. Usage Logs: Retained for 12 months for security analysis, then anonymized or deleted.

3. Legal Obligations: We may retain certain data for longer periods if required by tax or legal obligations.

7. Complaints

If you are a resident of the EEA and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• https://jumbl.social/#contact

Terms of Service

Last Updated: 2026-01-10

Please read these Terms of Service ("Terms") carefully before using the Jumbl mobile application ("Service") operated by the Jumbl Development Team.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Accounts and Eligibility

Age Requirement: You must be at least 16 years old to use Jumbl. If you are under 16, you represent that you have your parent or guardian’s permission to use the Service.

Account Security: Access to the Service is managed through third-party authentication methods (OAuth). You are responsible for maintaining the security of the third-party accounts and devices used to access the Service. If you lose access to your authentication account (e.g., Google, Apple), please contact support immediately.

Accurate Info: You agree to provide accurate, current, and complete information during the registration process.

2. User-Generated Content

Jumbl allows you to post, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content").

A. Ownership

You retain all rights to the Content you post on Jumbl. We do not claim ownership of your content.

B. License to Jumbl

By posting Content on Jumbl, you grant us a non-exclusive, worldwide, royalty-free, and transferable license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service. This license ends when you delete your Content or your Account, unless the content has been shared with others and they have not deleted it.

C. Content Responsibility

You are solely responsible for the Content that you post on the Service, including its legality, reliability, and appropriateness.

3. Acceptable Use and Safety (Digital Services Act)

To keep Jumbl safe for everyone, you agree not to use the Service to:

1. Violate Laws: Engage in any unlawful or illegal activity.

2. Harass or Bully: Threaten, harass, intimidate, or bully other users.

3. Post Prohibited Content: Upload content that is hate speech, sexually explicit (pornography), violent, promotes self-harm, or promotes terrorism.

4. Spam: Post unauthorized advertising, promotional materials, or spam.

5. Malware: Upload viruses or malicious code.

6. Impersonate: Pretend to be someone else or misrepresent your affiliation.

Reporting Illegal Content: In accordance with the EU Digital Services Act (DSA), users may report illegal content via the reporting function in the app or by contacting us at:

• https://jumbl.social/#contact

4. Intellectual Property

The Service itself (excluding Content provided by users) and its original content, features, and functionality (including the Jumbl name, logo, and code) are and will remain the exclusive property of the Jumbl Development Team and its licensors. You may not copy, modify, or distribute our intellectual property without prior written consent.

5. Copyright Policy

We respect the intellectual property rights of others. If you are a copyright owner and believe your work has been copied in a way that constitutes infringement, please submit your claim via email with the subject line "Copyright Infringement" at:

• https://jumbl.social/#contact

6. Termination

We may suspend or terminate your account if you materially breach these Terms.

1. For Cause: We may terminate immediately if your actions endanger other users, violate the law, or significantly breach Section 3.

2. Notice: Where possible and reasonable, we will provide notice before termination to allow you to remedy the situation or export your data.

3. Voluntary: You may delete your account at any time through the app settings.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

1. Exclusions: In no event shall Jumbl, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

2. Cap on Liability: Our total liability to you for any claims arising out of these Terms shall not exceed the amount you paid to us in the last 12 months, or 100 EUR, whichever is greater.

3. Exceptions: Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for gross negligence or willful misconduct.

8. "AS IS" Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the Service will function uninterrupted, secure, or available at any particular time or location, or that any errors or defects will be corrected immediately. However, we warrant that the digital service will conform to the description provided and possess the quality and performance features that are normal for services of the same type.

9. Right of Withdrawal (EU Consumers)

If you are a consumer based in the EU, you normally have the right to withdraw from a contract within 14 days. However, by registering for an account and immediately accessing the digital content/service, you acknowledge that you lose your right of withdrawal once the performance has begun.

10. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.

1. Consumer Protection: If you are a consumer resident in the EEA, you also benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

2. Dispute Resolution: In the event of a dispute, we encourage you to contact us first to resolve the issue. If we cannot resolve the dispute, you may submit a complaint via https://consumer-redress.ec.europa.eu/index_en.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us / Legal Notice

For any questions about these Terms, please contact us at:

• https://jumbl.social/#contact

Child Sexual Abuse and Exploitation

Last Updated: 2026-01-10

1. Our Commitment to Child Safety

At Jumbl, child safety is our highest priority. We maintain a zero-tolerance policy regarding Child Sexual Abuse and Exploitation (CSAE). We employ automated infrastructure, human moderation, and strict legal compliance to detect, remove, and report illegal content.

As a platform operating within the European Union, we are committed to the safety of minors in accordance with the Digital Services Act (EU) 2022/2065 and the EU Strategy for a Better Internet for Kids (BIK+).

2. Prohibited Content and Conduct

Jumbl strictly prohibits the upload, sharing, storage, or solicitation of content that depicts or promotes:

1. CSAM (Child Sexual Abuse Material): Any visual depiction of a minor engaging in sexually explicit conduct, including realistic AI-generated imagery.

2. Grooming & Enticement: Any attempt by an adult to build trust with a minor for sexual purposes or to solicit explicit material ("cybergrooming").

3. Sexualization of Minors: Content that depicts minors in a sexualized manner, including "borderline content."

4. Sextortion: Threatening to release intimate images or information to coerce a victim.

5. Non-Consensual Intimate Imagery (NCII): The sharing of private sexual images without consent, specifically regarding minors.

3. Automated Detection Technology

To prevent the spread of illegal material, Jumbl utilizes filtering technology in compliance with Regulation (EU) 2021/1232 (The Temporary Derogation), which permits the use of technologies to combat online child sexual abuse.

1. Hash Matching: We scan media using perceptual hash technology, comparing uploaded content against known databases of Child Sexual Abuse Material (CSAM) provided by the National Center for Missing & Exploited Children (NCMEC) and, where applicable, INTERPOL/Europol hash lists.

2. Privacy Safeguards: Automated detection is strictly limited to the identification of illegal CSAE content. We implement technical and organizational measures to ensure that user privacy is protected in accordance with the GDPR.

4. Reporting & Moderation

We empower our community to act alongside our automated systems.

A. In-App Reporting (Notice and Action)

In compliance with the Digital Services Act (DSA), every post, user profile, reaction, and comment on Jumbl includes a reporting mechanism:

1. Users can select "Report" > "Child sexual abuse material".

2. These reports are flagged as "High Priority" and reviewed urgently by our Trust & Safety team.

3. Reporter Feedback: As required by the DSA, we will notify the person who submitted the report of our decision, provided we have their contact details.

B. Enforcement

If content violates this policy:

1. Removal: Content is immediately removed from public view.

2. Ban: The offending account is permanently banned. We use device and IP blocking to prevent new account creation.

3. Preservation: Relevant data is preserved securely for legal evidence.

5. Legal Compliance & Mandatory Reporting

Jumbl complies with applicable EU and national laws regarding the reporting of criminal offenses.

A. Reporting to Authorities

If apparent CSAM or imminent threats to a child are detected:

1. Europol & National Police: We report illegal content to Europol and the relevant national law enforcement authority via the appropriate channels.

2. NCMEC CyberTipline: As an industry standard and to facilitate international cooperation, we also submit reports to the NCMEC CyberTipline.

B. Data Processing & GDPR

Lawful Basis: The processing of this data is necessary for the prevention of crime and protection of vital interests (GDPR Art. 6(1)(d) and Art. 6(1)(f)), and is processed under strict safeguards pursuant to GDPR Article 10 regarding criminal convictions and offenses.

Data Preservation: User data associated with reported CSAM (including IP logs, timestamps) is preserved for at least 90 days (or longer if requested by law enforcement) to assist in investigations.

Data Security: Preserved data is encrypted and access is strictly restricted to authorized Trust & Safety personnel and Legal Compliance officers.